How do I change my delivery address / delivery date / delivery timing, after I place my order?
To change your delivery details prior to delivery, please email hello@jiji.sg or approach our live chat agent on the chat box on the bottom right corner of JIJI.SG during our working hours with your requested changes at least 48 hours prior to the original delivery date or before your desired new delivery date. Our friendly Customer Service Officers will see to your request as soon as possible.
Please note that the processing and subsequent approval of all requests are subject to JIJI's delivery schedule, discretion, and additional delivery charges (if any) may apply. It is important to note that JIJI only delivers within mainland Singapore and Sentosa Island. Shipping details on orders delivered by post cannot be changed once the order is shipped.
Additionally, changing the contact number(s) or address(es) in your existing order(s) does not change your contact information registered under your JIJI account.