To change your delivery details prior to delivery, please email hello@jiji.sg or approach our live chat agent on the chat box on the bottom right corner of JIJI.SG during our working hours with your requested changes at least 48 hours prior to the original delivery date or before your desired new delivery date. Our friendly Customer Service Officers will see to your request as soon as possible.

Please note that the processing and subsequent approval of all requests are subject to JIJI's delivery schedule, discretion, and additional delivery charges (if any) may apply. It is important to note that JIJI only delivers within mainland Singapore and Sentosa Island. Shipping details on orders delivered by post cannot be changed once the order is shipped. 

 Additionally, changing the contact number(s) or address(es) in your existing order(s) does not change your contact information registered under your JIJI account.

Certainly! If you need to make changes to your delivery, please email us at hello@jiji.sg or approach our live chat agent during our working hours at least 48 hours before the original delivery date with your requested changes.

Do note that these changes to your existing delivery are subject to stock availability and delivery lead time. 

Yes, you can combine your orders for delivery. However, please note that the combined orders must be scheduled for the same delivery date and time slot, unless otherwise arranged by JIJI.

To make changes to your delivery, please email hello@jiji.sg or approach our live chat agent on the chat box on the bottom right corner of JIJI.SG during our working hours with your requested changes at least 48 hours prior to the original delivery date.

Do note that the changes to your delivery are subject to stock availability, delivery schedule, and delivery lead time.

We encourage you to login to your account on our website to check your order details.

• Log in to your account by clicking "Sign In" on the top right corner of jiji.sg

• Click "Account" on the same top right corner of jiji.sg as attached.

• Click "Order History and Details" and view the all your order history.

• Click "View Details" and view the detail of your order.

If you can't find what you're looking for, or need to change something about your order, drop us an email at hello@jiji.sg or approach our live chat agent on the chat box on the bottom right corner of JIJI.SG during our working hours. Our friendly Customer Service Officers will be glad to assist you.

To cancel your order, please notify us at least 48 hours prior to the original delivery date by contacting us with your order number at hello@jiji.sg or approach our live chat agent on the chat box on the bottom right corner of JIJI.SG during our working hours.

Please note that all made-to-order products within your order cannot be cancelled. Our friendly Customer Service Officers will be glad to assist you.