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Vouchers and Coupons

What are the steps to use a voucher code from JIJI.SG?

Simply go to the "My Cart" page after selecting the item(s) you wish to purchase.

In the Voucher Code field (located at the top or under the Grand Total section), enter the voucher code you received from JIJI.SG.

Click "Add" to apply the discount.

Please note that voucher codes are subjected to terms and conditions, which may include a minimum spend requirement, expiry date, and restrictions on usage. Make sure to check the terms and conditions carefully before using your voucher code.


Why am I unable to use my voucher code on certain items?

Please note that the terms and conditions of the promotion you received may not be applicable to the item(s) you're purchasing. Some reasons why a voucher code may not work include:

The minimum spend requirement has not been met for qualifying items in your cart

The discount was applied to items that are not eligible for the promotion (for example, using a sofa discount code when only a dining table is in the cart)

The "Add" button was not clicked to apply the discount

The discount code has expired

The promotion has ended

If you require further assistance, please contact us at hello@jiji.sg or approach our live chat agent on the chat box on the bottom right corner of JIJI.SG during our working hours.


What should I do if my voucher code is not working and the discount is not applied during checkout?

Please ensure that you review the terms and conditions of the promotion you received to confirm that it applies to the item(s) you are purchasing.

If you are having difficulty applying a voucher code, some common problems that may have occurred include:

The minimum spend requirement for the qualifying items in your cart has not been met

The voucher you are using is not compatible with other vouchers or discounts

The discount was applied to items that are not eligible for the promotion (for example, using a sofa discount code when only a dining table is in the cart)

The "Add" button was not clicked to apply the discount

The discount code has expired

The promotion has ended

If you need further assistance with applying a voucher code, please contact us at hello@jiji.sg or approach our live chat agent on the chat box on the bottom right corner of JIJI.SG during our working hours.


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