In the event that our delivery crew is unable to proceed with the disposal service via the lift at the point of delivery due to various reasons such as furniture size, unserviceable lift, or refusal of lift access by building management, JIJI.SG will assess the feasibility of the disposal service via the staircase in a non-hazardous manner.

If the staircase delivery is deemed safe and feasible, additional charges per item will apply. For more details on the applicable Staircase Fees, you can refer to the link provided.