Please note that we are currently not accepting Atome as a payment gateway. We apologize for any inconvenience caused!

1) What is Atome?

• Atome is a payment service provider that allows customers to split their purchases into three (3) equal, interest-free payments.

2) How can I use Atome on JIJI.SG?

• When checking out via website, select Atome as your payment method. You'll pay the first instalment at the time of purchase and the remaining two over the next two months. You need to be at least 18 years old, have a valid Singapore-issued credit or debit card, and an Atome account.

3) Is there a minimum or maximum spending limit for Atome payment option on JIJI.SG?

• There are no minimum and maximum spending limits.

5) Can I return items purchased with Atome payment?

• Yes, you can return items bought from JIJI.SG, that you have paid via Atome. If you successfully returned the item to JIJI.SG, Atome will update the changes in your account accordingly.

6) Are there any additional fees when I use Atome to pay for my online purchases with JIJI.SG?

• Atome is completely interest-free. As long as you make your payments on time, you will not be charged any additional costs.

7) What happens if I miss an Atome instalment payment?

• If you miss an instalment payment, Atome may charge a late payment fee. It's important to ensure that you have sufficient funds in your account to avoid any penalties.

8) What should I do if I encounter issues when I use Atome payment in my checkout process?

• If you are facing issues after these conditions, you should contact Atome directly –

1. After selecting Atome as the payment option,
2. After clicking the "placed order" button, and
3. After being directed to Atome’s payment portal
   
   If you are unable to select Atome as the payment option on the checkout page, you should contact JIJI.SG.

9) Who should I contact for Atome account inquiries?

• If you have any questions or require assistance with your Atome account, please reach out to Atome's customer support team. They can provide you with the help and information you need for your account.