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I've received a wrong/missing product(s). What should I do?


We apologise for the wrong product delivered. Please inform our delivery team upon receiving the wrong item(s).

We're sorry to hear that you received wrong/missing items. Please don't worry, we're here to help. To assist us in resolving this issue as quickly as possible, kindly send an email to hello@jiji.sg with your order reference number, along with clear pictures of the items you received. Our friendly Customer Service Officers will respond to you promptly and work with you to resolve the issue. Thank you for your patience and understanding.

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