Please ensure that you review the terms and conditions of the promotion you received to confirm that it applies to the item(s) you are purchasing.

If you are having difficulty applying a voucher code, some common problems that may have occurred include:

• The minimum spend requirement for the qualifying items in your cart has not been met

• The voucher you are using is not compatible with other vouchers or discounts

• The discount was applied to items that are not eligible for the promotion (for example, using a sofa discount code when only a dining table is in the cart)

• The "Add" button was not clicked to apply the discount

• The discount code has expired

• The promotion has ended

If you need further assistance with applying a voucher code, please contact us at hello@jiji.sg or approach our live chat agent on the chat box on the bottom right corner of JIJI.SG during our working hours.