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Can you assist in removing my old furniture from my home when my new furniture is delivered?


Yes, we can assist with the removal of your old furniture for a service fee. However, there are some important exceptions to consider. If the furniture you wish to dispose of does not require hacking from the ceilings or walls, we can assist with the item removal with some important exceptions.

Our disposal services are available for deliveries that include at least 1 new item to be delivered by "JIJI.SG delivery." Please note that you cannot order disposal services individually if you have not ordered at least 1 new item for delivery in the same "JIJI.SG Delivery" trip.

To order disposal services, you must include them together with the rest of the items you wish to purchase on JIJI.SG. Visit the following page to view the types of disposal services available based on the size of the item, as well as the corresponding service fees.

Disposal services are charged on a per-item basis. For example, if you want to dispose of 2 office chairs, select "Medium" as the size and enter "2" as the quantity, then click the "Add to Cart" button.

On the date of delivery for your order, our delivery team will assist you with the disposal of your old items based on the item size and quantity as indicated in the disposal service you have ordered.

However, when you order new mattresses from JIJI.SG, we're delighted to offer a free disposal service for your old mattress on a one-to-one basis. Here's how it works:
1. If you order 1 new mattress and would like to dispose of 1 old mattress, this disposal service is entirely free of charge.

2. If you want to dispose of more old mattresses, please note that the disposal of each additional old mattress will incur a charge.

To take advantage of the free mattress disposal service, please contact us via email at hello@jiji.sg or through our live chat agent on the bottom right corner of our website. Let us know your request for mattress disposal immediately after placing your order. Please be aware that we won't be able to dispose of your old mattress unless you have indicated this preference right after placing your order.

Please note that your Town Council may provide free bulky item disposal services as an alternative to our disposal services. If you are currently living in HDB towns, you may want to consider this option first. Most Town Councils offer free disposal of the first three (3) moveable bulky items per month, with the exception of certain types of items. Additional items may be subject to a fee charged by the Town Council. To avail of this service, it is recommended to inform your respective Town Council of your request at least 1 week in advance.

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